Changelog
Follow up on the latest improvements and updates.
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Givebutter now allows multiple accounts to share the same Employer Identification Number (EIN) 🎉
To request verification, navigate to
Account
> About
> Account Verification
> Verify your nonprofit
and check the box to indicate that your organization is fiscally sponsored, a chapter, or has a parent organization.Enter your sponsor organization's EIN and click
Submit
.Once the request has been reviewed by our team, the Givebutter user who submitted the request will be notified via email (approval or denial).
Please note, if your sponsor or parent organization doesn’t use Givebutter, you can still verify as a fiscally sponsored nonprofit account!
For a full overview and set-up instructions, check out our Help center article!
We're excited to announce some fantastic updates to your Givebutter experience 🚀
Our dashboard just received a fresh new look! This redesign makes it sleeker and more intuitive than ever.
Navigation updates
We’ve made structural improvements by consolidating key features into singular tabbed pages rather than multiple sub-navigation items. For example, you can now find
Transactions
, Tickets
, and Recurring Plans
all in one place. No more digging through sub-menus—everything is streamlined for quicker access.Quick actions
Efficiency is key, so we’ve introduced Quick Actions to help you get things done faster. You can now instantly:
- Add a new contact
- Record a new transaction
- Create a campaign
- Import data
Plus, you can
pin your most important campaigns
directly to the sidebar.Global search
The new Global Search feature allows you to search for anything within your dashboard, making navigation faster and easier. Quickly find
contacts, transactions, campaigns, recurring plans, or tickets
. Our Help center
is also available in the search bar—answers to your questions are always at your fingertips.24/7 support
We’re here whenever you need us! Our 24/7 Support is here to ensure you get the help you need exactly when you need it.
🚀
The Spread
Get the full spread on these updates and more by watching our product launch event The Spread!
On September 25, 2024, we introduced a new paid tier for Givebutter called Givebutter Plus, starting at just $29/month, offering enhanced tools and features that build upon the ones you already know and love.
This update outlines the core functionalities available to all Givebutter Plus users. Ready to explore what the new tier has to offer? Start your free 30-day trial today and experience the full potential of Givebutter Plus.
Workflows
Supercharge your efficiency with Workflows that automate donor communication and task management. Manage repetitive tasks and schedule personalized communications at scale, ensuring no donors fall through the cracks.
Features:
- Start from scratch or work from an existing template
- Automatically send emails and text messages
- Add tags and tasks: track your biggest supporters automatically
- Create drip campaigns like: First time donor series, recurring donor series,
- Track triggers, messages, performance
Check out this Help center article for full instructions.
Tasks
Create, assign, and track all your fundraising-related tasks in one place with a collaborative task manager. You no longer need to juggle separate apps, notecards, or scraps of paper to manage your to-do list—task management is now built directly into your Givebutter dashboard, fully integrated with your fundraising data for seamless organization.
Features:
- Assign tasks to yourself or other team members
- Link tasks to contacts, tickets, transactions, or campaigns
- Set due dates and receive reminders
- Integrate with workflows to streamline repetitive tasks
Check out this Help center article for full instructions.
Reporting
Gain deeper insights into your fundraising with Givebutter's revamped reporting tools, enabling effortless customization, filtering, and sharing to streamline your data analysis like never before.
Features:
- Track campaigns and fundraising performance with real-time visualizations, customizable reports using Givebutter’s metrics library, and dynamic comparisons to analyze trends over time.
- Utilize built-in fields for totals and counts, apply flexible filters for personalized donor segments, and use quick filters to sort new, lapsed donors, and event attendees effortlessly.
- Securely share reports with team members and external stakeholders, automate report scheduling for weekly, monthly, or quarterly delivery, and export data seamlessly from any table view for further analysis.
Check out this Help center article for full instructions.
Data Hygiene
Your secret weapon for a spotless database. We perform routine checks, flagging any issues so you can quickly and easily resolve them. It ensures your data stays current and accurate, helping you make every donor interaction more impactful.
Features:
- Email, phone number, and address validation
- Automatic address formatting
- National Change of Address (NCOA) checks
Check out this Help center article for full instructions.
Advanced email editor
Wow your recipients and increase engagement with our new email editor! This drag-and-drop editor makes it easy to create beautiful and engaging messages to take your communications to the next level. Need a little help getting started? No worries, you have access to a full library of templates to choose from.
Features:
- Intuitive drag-and-drop editor
- Library of free templates to choose from
- Create, edit, and save drafts to send later
- Advanced contact segmentation
- Craft enhanced emails with our new Workflows feature!
Check out this Help center article for more info.
Upload files to contacts
Easily collect and store essential documents like liability waivers, sponsorship forms, branding assets, and participant content, all within your dashboard ensuring you have the information you need at your fingertips.
Features:
- Upload files in your dashboard directly to contacts
- We accept over a dozen file types, including doc, docx, pptx, csv, excel, pdf, and images!
Check out this Help center article for full instructions.
Texting
Send personalized outbound text messages with graphics and video capabilities.
Check out this Help center article for full instructions.
Discounted Automated Mailings
Direct mail has never been easier and more impactful. With Givebutter Plus, you can send personalized mailings at a lower cost, featuring trackable QR codes that allow recipients to donate instantly. Givebutter handles printing, packaging, and mailing via USPS First Class, with order tracking, metrics, and scheduling options included for seamless fulfillment.
Check out our Help center article here for more info about our Mailings feature.
All these powerful features are now live for all Givebutter Plus users! So why wait? Jump in and unlock the full potential of your organization's fundraising with these game-changing tools!
✨
Try a 30-day FREE trial
Start here✨
Have any pricing questions?
Check this outToday, Givebutter is excited to launch
Ticket bundling!
Ticket bundling allows you to package groups of tickets into bundles, streamlining the process for organizations and attendees.
Key features
Multiple ticket types:
Include different ticket types within one or more bundles to streamline the checkout process.Customizable quantities:
Set the quantity for each ticket type for individual sale and/or a bundle.Personalized bundles:
Name your bundle, provide a description, and add an image.Improved tracking:
Easily view and manage individual and bundle ticket sales in the dashboard.Inventory management:
Givebutter automatically manages ticket inventory to help prevent overselling between bundles and individual sale tickets.Ticket bundling makes managing your event ticket sales easier for attendees looking to purchase tickets in bulk. Here are some ways ticket bundling can be used to power your next event.
Sponsorships:
Create custom packages for sponsors to easily select and purchase their desired offerings.Tables:
Sell tables to attendees, allowing them to include meal tickets or preferences to gather attendee information ahead of time.Groups or Blocks:
Offer discounts by selling a group of tickets in a single purchase.Raffles:
Set quantities for drawing entries.Getting started with ticket bundling
From your upcoming campaign, select
Event
> Tickets
. If you haven't created any tickets, you'll need to do this before creating a ticket bundle. To create a Ticket bundle, switch to the
Bundles
tab in the table. Select + New bundle
, and add all the necessary details for your bundle.You can track and manage all tickets and bundles using our tables, which display all the essential information needed to maintain ticket sales.
Check out this Help Center article for more in-depth instructions on how to set up bundles!
Admin-only custom fields
This new setting in the ticket creation drawer allows you to hide a custom field during the checkout process to supporters. The field will still appear on the ticket transaction and remain editable for an admin in the dashboard. This is a great solution for table seating!
To enable this setting on tickets, navigate to
+ Add custom field
, select the type, and then toggle on the Hide field
setting. New Givebutter Dashboard
Our dashboard just received a fresh new look! This redesign makes it sleeker and more intuitive than ever.
Navigation updates
We’ve made structural improvements by consolidating key features into singular tabbed pages rather than multiple sub-navigation items. For example, you can now find
Transactions
, Tickets
, and Recurring Plans
all in one place. No more digging through sub-menus—everything is streamlined for quicker access.Quick actions
Efficiency is key, so we’ve introduced Quick Actions to help you get things done faster. You can now instantly:
- Add a new contact
- Record a new transaction
- Create a campaign
- Import data
Plus, you can
pin your most important campaigns
directly to the sidebar.Global search
The new Global Search feature allows you to search for anything within your dashboard, making navigation faster and easier. Quickly find
contacts, transactions, campaigns, recurring plans, or tickets
. Our Help center
is also available in the search bar—answers to your questions are always at your fingertips.24/7 support
We’re here whenever you need us! Our 24/7 Support is here to ensure you get the help you need exactly when you need it.
🚀
The Spread
Get the full spread on these updates and more by watching our product launch event The Spread!
Our ultimate companion app just got that much butter. Now, you can collect in-person ticket sales on behalf of guests quickly and easily, right from our mobile app!
This functionality will help you sell more tickets and raise more money by streamlining at-the-door ticket sales, accommodating last-minute attendees, and assisting guests unable to purchase tickets in advance.
Features:
- Purchase tickets on behalf of guests
- Link tickets to an existing contact or create a new one
- Option to automatically check-in ticket purchasers
- Option to fill out custom fields
- View ticket transaction details directly in the app
To purchase a ticket from the app dashboard, select
+
> choose desired campaign from the dropdown
> sell tickets
> select tickets
> process payment
All ticket configurations are managed from your main dashboard and are accessible via the mobile app.
For more details on our mobile app, check out this Help center article.
This post focuses on Givebutter’s paid Automated mailings. Our previous Letters product is now called Self-service mailings.
Edited Dec. 18, 2024: New lower pricing!
📬 Automated mailings
Create end-to-end direct mail campaigns and letters of acknowledgment to engage your current supporters and connect with potential donors!
All-in-One Fulfillment:
- Givebutter prints and packages your mailings and sends them via USPS First Class Mail.
- Includes order tracking, metrics, and scheduling options.
Customization & Personalization:
- 🎯 Filter and target specific donors.
- ✨ Personalize or exclude specific recipients.
- 📈 Insert unique trackable QR codes to monitor donation conversions and engagement.
- 🧩 Use dynamic merge tags for personalized content.
Pricing:
- $1.95 per mailing.
- $1.75 per mailing for Givebutter Plus subscribers
Metrics & Tracking:
- 📊 Track revenue generated, number of donations, QR code scans, delivery status, and more.
To create a mailing, go to
Engage
> Mailings
. Then select Automated mailing from the modal.For more on Givebutter mailings, check out our help center article or login to your dashboard.
Hide auction items 🪄
You can now
hide any item
in your auction, whether the item has received bids or not. From the Auctions settings page, click the three-dot icon on any item and then select Hide listing
.Hidden items will not appear on your public auction campaigns, but you can still access them or share them with VIPs via a direct link.
Get the info you need with more custom field types 🙌
Add a custom field to your donation form or event registration checkout process and collect important details with up to 100 options on drop-down or multi-select questions. The update applies to both new and existing custom fields.
Select
New Custom Field > +/- Option >Field Style > Dropdown or Checkbox.
Improved Exports ⚡
The transactions and contacts exports have been reworked to help get you the data you need faster.
We've introduced a new filter option to our transaction and contact tables! This allows for quickly sorting transactions by including or excluding auction items.
Check out our new April 2024 product updates video for a quick overview, or continue reading for the full list of buttery smooth improvements.
Signup form widget
Grow your contact list with embeddable Signup forms
Grow your audience with easy-to-embed Signup Forms that collect name, email, and phone number directly from your website so you can build stronger relationships with your supporters.
To create a Signup form widget, go to Account > Integrations > Widgets > New widget > Signup form.
Here, you'll find several configuration options to customize it according to your preferences.
Check out the full changelog post here.
Tap to Pay: now on Android
Collect in-person donations without a card reader
We’re bringing the power of fundraising to the palm of even more hands with the release of Tap to Pay on Android, which was previously only available on iOS.
On Android or iOS, you can now accept in-person donations directly on the Givebutter app without a card reader.
From the Givebutter app select
Settings > Tap to Pay on Android
and turn your mobile device into a contactless donation collector.Tap to Pay is supported on:
✅ Android devices and tablets (Android 11 or later, with enabled NFC reader)
✅ iPhone XS or later (iOS 16.0 or later)
You can learn more about Tap to Pay and the Givebutter app in our help center.
Storyraise integration
Collect donations directly from Storyraise reports
We've collaborated with the folks at Storyraise (formerly Yearly) to make your annual reports even more impactful. Easily add a Givebutter donate button or form to collect donations directly within your reports.
To use this integration you'll need:
- An active Storyraise account
- An active Givebutter account
- Your Givebutter embed code (button or form)
- Your Givebutter account ID
Check out the full changelog post here.
You asked, and we listened!
Below is a short list of improvements we've made based on your feedback
Zapier integration improvements
- You can now access custom field data via our Zapier integration.
You can now hide an auction item
- Possible to hide an auction item regardless of whether it has bids or not and regardless of its status.
Admin-only internal notes
- When you're editing an existing transaction, you can easily include internal notes for both online and offline donations. Plus, it's available as an option when adding a new offline transaction.
- The internal note can also be included in transaction exports.
Recurring Donations sidebar
- See all the details on payments, contact information, next dates, and totals right from your dashboard.
Auction item retail value
- An auction item’s retail value is now included in the receipt.
Import improvements
- Faster, smoother, and more informative contact import experience.
Check out our new March 2024 product updates video for a quick overview, or continue reading for the full list of buttery smooth improvements.
New auction packages 🎉
Now offering a wider array of big-ticket auction packages just in time for spring events, including bucket-list vacation packages and popular items from Winspire and Inspirato.
Auction packages have no upfront cost. You'll only pay for what sells at your event, with every dollar above the reserve price going directly to your cause.
Easily add packages by creating a new campaign or editing an existing auction page.
To do this, navigate to
Auction page > Add item > Auction packages
Signup Form widget 📝
Introducing our new Signup Form widget designed to help you grow your contact list effortlessly.
- Embed the Signup Form on your website to easily grow your subscriber base by collecting their name and contact information
- Engage with new supporters by sending them updates on your organization's news, fundraisers, volunteer opportunities, or newsletters using automatic tagging.
Learn more about the Signup Form widget from this Help Center article.
Table updates 📊
In addition to table enhancements announced in February, we've also added the ability to:
- View up to 60 records per page
- Easily reset your table view to the default
Customize your supporter feed
You asked, and we listened! We've added options for a more private giving experience. Now you can:
- Hide the supporter feed from campaigns
- Hide the public supporter message step
To access these, select
Campaign > Settings tab
> scroll down to the Design
section.New delete contact button
In addition to the existing archive feature, you can now delete most contacts in Givebuter from either the individual contact or the Contacts Table.
A contact cannot be deleted if they:
- have associated online transactions
- have a recurring transaction plan
- have associated auction bids
- have associated tickets
- have received email or SMS communications
- are a member of a campaign
From a contact record select the
Actions dropdown > Delete contact.
You can also use the same dropdown to archive a contact and include a reason.
Archived contacts can be unarchived but deleted cannot be restored.
Track direct mail as a communication preference ✉️
We've added Mail to the Communications Preferences section on contact records.
From any contact select
Profile > Communication Preferences > Edit.
Additional enhancements
- Item retail value is now included in auction receipts
- Admins can now disable per ticket custom fields
- And/or filter types have been added to filters + campaigns
Grow your contact list with embeddable Signup forms
Grow your audience with easy to embed Signup Forms that collect name, email, and phone number directly from your website, so you can build stronger relationships with your supporters.
To create a Signup form widget, go to
Account
> Integrations
> Widgets
> New widget
> Signup form
Here, you'll find a range of configuration options to customize it according to your preferences.
In addition to offering general content and styling options, our platform includes settings for communication channels and form type. You can choose between email or text communication, as well as between a static or pop-up modal for the widget.
Once the form has been created, select
Embed
, choose your website platform, and follow the instructions to add the widget code to your website.Contacts are created when they sign up through the form. As your contact list grows from your signup form, you can conveniently filter them from your contact list.
To do this, navigate to
Contacts
> Add filter
> Contact
> Widget form sign-ups
For additional details, feel free to explore this article in our Help Center!
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