Follow up on the latest improvements and updates.


Check out our new April 2024 product updates video for a quick overview, or continue reading for the full list of buttery smooth improvements.
Signup form widget
Grow your contact list with embeddable Signup forms
Grow your audience with easy-to-embed Signup Forms that collect name, email, and phone number directly from your website so you can build stronger relationships with your supporters.
To create a Signup form widget, go to Account > Integrations > Widgets > New widget > Signup form.
Here, you'll find several configuration options to customize it according to your preferences.
Check out the full changelog post here.
Tap to Pay: now on Android
Collect in-person donations without a card reader
We’re bringing the power of fundraising to the palm of even more hands with the release of Tap to Pay on Android, which was previously only available on iOS.
On Android or iOS, you can now accept in-person donations directly on the Givebutter app without a card reader.
From the Givebutter app select
Settings > Tap to Pay on Android
and turn your mobile device into a contactless donation collector.
Tap to Pay is supported on:
✅ Android devices and tablets (Android 11 or later, with enabled NFC reader)
✅ iPhone XS or later (iOS 16.0 or later)
You can learn more about Tap to Pay and the Givebutter app in our help center.
Storyraise integration
Collect donations directly from Storyraise reports
We've collaborated with the folks at Storyraise (formerly Yearly) to make your annual reports even more impactful. Easily add a Givebutter donate button or form to collect donations directly within your reports.
To use this integration you'll need:
  • An active Storyraise account
  • An active Givebutter account
  • Your Givebutter embed code (button or form)
  • Your Givebutter account ID
Check out the full changelog post here.
You asked, and we listened!
Below is a short list of improvements we've made based on your feedback
Zapier integration improvements
You can now hide an auction item
  • Possible to hide an auction item regardless of whether it has bids or not and regardless of its status.
Admin-only internal notes
  • When you're editing an existing transaction, you can easily include internal notes for both online and offline donations. Plus, it's available as an option when adding a new offline transaction.
  • The internal note can also be included in transaction exports.
Recurring Donations sidebar
  • See all the details on payments, contact information, next dates, and totals right from your dashboard.
Auction item retail value
  • An auction item’s retail value is now included in the receipt.
Import improvements
  • Faster, smoother, and more informative contact import experience.
Check out our new March 2024 product updates video for a quick overview, or continue reading for the full list of buttery smooth improvements.
New auction packages 🎉
Now offering a wider array of big-ticket auction packages just in time for spring events, including bucket-list vacation packages and popular items from Winspire and Inspirato.
Auction packages have no upfront cost. You'll only pay for what sells at your event, with every dollar above the reserve price going directly to your cause.
Easily add packages by creating a new campaign or editing an existing auction page.
To do this, navigate to
Auction page > Add item > Auction packages
Signup Form widget 📝
Introducing our new Signup Form widget designed to help you grow your contact list effortlessly.
  • Embed the Signup Form on your website to easily grow your subscriber base by collecting their name and contact information
  • Engage with new supporters by sending them updates on your organization's news, fundraisers, volunteer opportunities, or newsletters using automatic tagging.
Learn more about the Signup Form widget from this Help Center article.
Table updates 📊
In addition to table enhancements announced in February, we've also added the ability to:
  • View up to 60 records per page
  • Easily reset your table view to the default
Customize your supporter feed
You asked, and we listened! We've added options for a more private giving experience. Now you can:
  • Hide the supporter feed from campaigns
  • Hide the public supporter message step
To access these, select
Campaign > Settings tab
> scroll down to the
New delete contact button
In addition to the existing archive feature, you can now delete most contacts in Givebuter from either the individual contact or the Contacts Table.
A contact cannot be deleted if they:
  • have associated online transactions
  • have a recurring transaction plan
  • have associated auction bids
  • have associated tickets
  • have received email or SMS communications
  • are a member of a campaign
From a contact record select the
Actions dropdown > Delete contact.
You can also use the same dropdown to archive a contact and include a reason.
Archived contacts can be unarchived but deleted cannot be restored.
Track direct mail as a communication preference ✉️
We've added Mail to the Communications Preferences section on contact records.
From any contact select
Profile > Communication Preferences > Edit.
Additional enhancements
  • Item retail value is now included in auction receipts
  • Admins can now disable per ticket custom fields
  • And/or filter types have been added to filters + campaigns
Grow your contact list with embeddable Signup forms
Grow your audience with easy to embed Signup Forms that collect name, email, and phone number directly from your website, so you can build stronger relationships with your supporters.
To create a Signup form widget, go to
New widget
Signup form
Here, you'll find a range of configuration options to customize it according to your preferences.
In addition to offering general content and styling options, our platform includes settings for communication channels and form type. You can choose between email or text communication, as well as between a static or pop-up modal for the widget.
Once the form has been created, select
, choose your website platform, and follow the instructions to add the widget code to your website.
Contacts are created when they sign up through the form. As your contact list grows from your signup form, you can conveniently filter them from your contact list.
To do this, navigate to
Add filter
Widget form sign-ups
For additional details, feel free to explore this article in our Help Center!
Tables are now more flexible
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We've made several updates to make our primary Transactions, Campaigns, Contacts, Recurring Plans, and Ticket tables to improve their ease of use for your organization.
Simplified table views 🏞️
Tables with filters now feature a consolidated table view, combining filters, search, and table column actions for your convenience.
Column reordering 🔄
You asked, and we listened. You can now effortlessly rearrange table columns by dragging and dropping them into your preferred sequence.
Frozen columns 🧊
Keep important data in view with frozen columns on the left, separated by a subtle gray border. Drag-and-drop frozen columns easily within their zone.
Customize visibility 👁️
Tailor your table to your needs. Toggle column visibility effortlessly to focus on the data that matters most.
Improved filter controls 🚀
We've reimagined filter controls, emphasizing portability and consistency for a smoother experience.
Fresh sorting icons 🎨
Sorting gets an upgrade with new iconography.
Household import support
Contact imports now include support for household data. Manage your contacts more comprehensively by importing and organizing household-related information.
You can now import the following household-related fields:
  • Household Name
  • Household Envelope Name
  • Is Household Primary Contact
    (Yes/No response)
Default merge fields in Engage
We've launched the ability to set default fallback values for merge fields in Engage messages to help maintain context when you might be missing values in your contact profiles.
To update your account defaults, select
Merge Fields
Add new default
As with current merge fields, these new defaults will apply to Email, SMS, and Letter messages sent through Engage.
Support for two-factor authentication (2FA)
You now have more options for securing your Givebutter account with Two-Factor authentication. Select your Profile icon in the top right of your Givebutter account to enable 2FA. Then, select
Enable 2FA
and follow the prompts.
Transaction exports now include households, company names, and more
We've added a few new fields to the Transaction export to help track more information about your supporters.
Add Fields:
  • Household Name
  • Household ID
  • Company Name
  • Last four (4) digits
  • Expiration date
  • Card type
To access these, select
Process more recurring transactions with fewer errors
What changed:
Givebutter now leverages Stripe’s Card Account Updater. This allows us to automatically retrieve the latest card information on file when processing a transaction.
The result:
Reduce the number of failed recurring transactions from expired cards, saving you time and helping your organization raise more.
Improved WordPress widget flexibility
We've added support for horizontal alignment (left, center, right) on widgets that are created through the WordPress plugin.
Improved address formatting in Engage letters
Engage Letters now have labeling improvements that follow USPS guidance
  • Address lines 1 and 2 are on the same line
  • All characters are printed in uppercase
Expanded custom field dropdowns
Custom field dropdowns (single and multi-select) now have a limit of 25 (previously 15).
This change applies to contact, transaction, and per-ticket custom fields.
Identify your file exports more easily
We've updated the export file name structure so that it is more human-readable. It will follow the following format: export_type-date-randomstring. An example of this would be:
Ticket improvements
Pika UI mockup (4)
We've launched the ability to create per-ticket custom fields so that donors see specific fields depending on the ticket they purchase.
When you're creating a ticket, you'll see a
Custom Fields
section where you can add the following types of fields:
  • Text
  • Number
  • Checkbox
  • Option (multi-select or single-select)
You'll also have the option to add a description, require attendees to respond, or indicate if a field should be shown for all tickets.
You can learn more about how to set up per ticket custom fields in this help center article.
You can view custom field responses on our new ticket sidebar.
Pika UI mockup (5)
This new sidebar includes the following features:
  • Ability to view ticket details, information about the event, and administer the ticket (update the status, reassign, revoke, or resend)
  • Ability to see purchase details, including the associated transaction, and if a promo code was used
  • Ability to edit per ticket custom field responses
  • Ability to see any related tickets that were purchased in the same transaction
Matching Donations
Pika UI Mockup
You can now add a match to your page or event campaign on Givebutter. Matches are a great way to boost your campaign. 84% of donors report being more likely to give if their donation is matched, and over 30% say they would increase their contribution.
Pika UI mockup (3)
You can set up a match on your campaign by going to
. When you enable a match, you'll be able to configure the match, including:
  • Match amount
  • Match ratio -- you can choose from 2x(1:1), 3x(2:1), or 4x(3:1)
  • When the match starts and if it has an end date
  • You'll also be able to create a match name, upload an image, and create a description of the match.
Once your match is configured, you can hit
Pika UI mockup (2)
When a match is enabled:
  • You'll see a banner at the top of the campaign that includes the match name, description, and ratio.
  • A card for your match below your campaign's progress bar that includes the match ratio, image, name, description, the amount remaining, and when the match ends (if applicable).
  • If a donor has had their donation matched, we'll add a multiplier badge to their donation in the supporter feed.
  • There's also a match callout in the donation flow to encourage donors to maximize their donation with a match.
To learn more about setting up a matching donation, you can reference this help center article.
Recurring ACH Donations
  • Donors can now make recurring donations using ACH, and we no longer have a $100 ACH minimum. Processing fees are 1.9% + 30¢ per transaction, which is 1% lower than credit card transactions.
We've also launched our new goal bar widget and the ability to send Year-End giving summaries in bulk . You can learn more about both features in the linked changelog posts.
Transactions sidebar
We have made several improvements to our transactions sidebar and released a new ticket sidebar. These updates make it easier to view donation details and manage donations.
  • An overall update to the UI to improve usability
  • Updated how transaction amounts and fees are displayed to provide more clarity
  • Ability to add or edit an in honor of or in memory of dedication
  • Ability to edit custom field responses
Webhooks allow you to deliver notifications to an external web server based on events in Givebutter. This allows you to create advanced workflows with your organization's external services.
Some examples could be:
  • You want to set up a Slack channel that notifies you whenever a donation is made to your organization so that you can quickly thank the donor.
  • You want to email supporters using a third-party service whenever a new contact is created for your organization in Givebutter.
The following events are supported:
  • Campaign created
  • Campaign updated
  • Ticket created
  • Transaction succeeded
  • Contact created
To learn more about setting up a webhook, check out the help center.
Other CRM improvements:
  • Updated the Tags UI on contact pages to make it easier to tag a contact and view tags associated with a contact.
  • Household and relationship tabs on the contact detail page have been combined
  • The reports tab on a contact profile has been renamed
  • You can add an offline transaction directly from a contact profile under the
  • External_id
    , and company have been added as columns in the transactions export.
  • When importing transactions, you can now include the company a transaction is associated with.
With the most recent widget update, you can:
  • Add a goal bar to your form widget
  • Embed a standalone goal bar or thermometer on your website.
To customize your goal bar widget, select the campaign you want to manage and then go to
Adding a goal bar to your form widget
You add a goal bar to a Form widget by navigating to the configuration screen for the widget you're updating and enabling the
Goal bar
setting and clicking
Pika UI Mockup (12)
Once enabled, you'll see the goal bar appear on your form widget.
Pika UI mockup (13)
Setting up a standalone goal bar widget
To set up a standalone goal bar widget, navigate to
on the campaign dashboard.
To configure, click the configuration icon. If it's disabled, you'll need to set a goal on the
tab of your campaign.
You can customize the widget to fit the look and feel of your organization's website. Additionally, you can choose between a
progress ba
r or
as the goal bar type.
Pika UI mockup (8)
Pika UI
Once you've configured your widget, hit
. When you're ready to embed, click
from the
tab and follow the instructions provided.
Pika UI Mockup (7)
In time for tax season, we've added the ability to send year-end giving summaries in bulk to your supporters. You'll now have the option to add in year-end summaries as a mail merge field in Engage or to bulk email your contacts a PDF summary if they've given in the year you select.
Adding year-end summaries as a merge field in the Engage email editor
If you'd like to send a more personalized message, add the year-end summary as a merge field in the Engage email editor.
Pika UI mockup (2)
You'll click on the
Merge Tags
icon >
Year-End Summaries
and then select whether or not you'd like to send a summary for
Last Year
or the
Current Year
Once you've added the merge field, you can finalize your message and send it to your chosen segment.
Pro tip:
We recommend only sending Year-End summaries to donors who had at least one transaction in the year you selected. To do this, you can filter by donors who have transactions in the year you'd like to send out a summary on
Step 1
of creating an Engage email.
Pika UI Mockup (3)
Sending out year-end summaries from the contacts page
If you'd like to send out year-end summaries to your donors without a custom message, you can do so on the Contacts page by clicking
EOY Summaries
and then selecting the
Email my contacts
option. You'll need to confirm that you authorize Givebutter to email your contacts giving summaries and that the summary year you selected is correct. Once you're ready to send, click
Email selected year
Pika UI mockup (6)
Giving summaries will not be sent to contacts who did not make a gift to your organization in the year you selected.
Adding a message to your year-end giving summary
You can add a message to the PDF summary contacts receive under
Year-End Summary
. This can be used to provide any relevant tax information or instructions to your donors.
Pika UI Mockup (5)
To learn more about sending year-end giving summaries, check out our
help center article
on this feature.
🎁 Donation Forms 2.0
Givebutter launched Donation Forms 2.0. The goal of these updates was to optimize the conversion rate, increase the average donation amount, and improve the percentage of donations that are recurring. You can read more about this update here. This form has a 47% conversion rate. Compared to the previous forms, we’ve seen a 10% increase in donors covering fees and a 13% increase in the average gift size.
Donation Forms Butter
We’ve also added a feature that allows you to offer one-time donors to become recurring donors.
you can enable
One-time to recurring donation offer
. When enabled, this will give donors who give $250 or less the option to update their donation from one-time to monthly. The suggested amount aims to double the original donation in 12 months. Note that this is only available on
Recurring Donations
This update brings several improvements to donation forms:
  • Improved accessibility. Donors can seamlessly navigate the donation process with a screen reader and/or keyboard.
  • Dynamic donation amounts are based on the donation frequency a donor selects.
  • Support for a “Company” field on the checkout screen.
  • UX improvements to reduce the time to checkout
  • Improved donation flow usability on small screens and mobile devices.
🪟 Widgets improvements:
  • A widget_id column has been added to the transactions table, allowing you to see which transactions were made through a widget. This will appear in the transaction sidebar and transaction exports.
  • You can now track UTM parameters for donations made through a widget. These will appear in the transaction sidebar and transaction exports.
  • The donation form is now displayed only after the iframe has loaded.
  • Widgets now consider embed_max_width.
  • We now support the
    attribute. It’s particularly useful for platforms such as GoDaddy.
<givebutter-widget id="xLWmpB" align="left"></givebutter-widget>
<givebutter-widget id="xLWmpB" align="center"></givebutter-widget>
<givebutter-widget id="xLWmpB" align="right"></givebutter-widget>
🗳️ Auctions
You can now add categories to your auction to organize your items better. You can create a category from the
Manage Categories
. You can also create a category when creating and editing an item. When creating your item, you can assign it to a category.
When creating a category, you can add a name, select a slug, add a description, and choose whether or not you want the category to be visible on the auction. If it is not visible, the category page is still accessible via a direct link. You can also choose the order for your categories to appear on the auction page.
On your auction page, we will highlight each category, and supporters can select
View all
to see all items associated with a category. Supporters can also filter by category and see what category an item is associated with when viewing that item.
Pika UI Mockup (1)
Other improvements:
  • Auction images will now be copied over when duplicating an item.
  • Auction and auction item start/end dates can now be set in 15-minute increments.
  • Auctions and auction items can be extended if they do not sell at the end of the auction. Bidders will receive an SMS notification if an item they bid on is extended.
  • You can now search for winning bids by bidder name on the winning bids table.
📓 CRM:
We’ve introduced a new offline transaction form to Givebutter. You can add an offline transaction by going to
+ New transaction
. A new transaction form will open, and you can fill out the transaction details for the offline transaction you’re creating.
Pika UI mockup (2)
This form brings several updates to offline donations, including:
  • The ability to attribute a donation to an existing contact or new contact
  • The ability to choose from a cash or check donation and choose the donation date. When you select check, you can add the deposit date and check number.
  • You can indicate whether or not you want to send a receipt to a donor. By default, this option is disabled.
When creating an offline donation, you’ll still have the ability to:
  • Select a campaign and attribute a donation to a member, team, or fund.
  • Enter a message on behalf of a donor or add a dedication in honor or memory of someone.
  • Indicate whether or not you want to display the name or amount publicly.
  • Fill out any custom fields that are on the campaign.
The transactions sidebar has also seen several updates that improve the UI and add additional functionality.
  • If you’ve enabled the
    One-time to recurring donation offer
    feature on your donation form, you can see donations made as a result.
  • The company field has been added to the transaction sidebar.
  • Dates and times in this sidebar (and the transactions table) now show in the account timezone.
  • You can resend a receipt to any email address.
Other improvements:
  • Account editors will no longer see the
    option on recurring plans. Previously, they would see it but could not cancel the plan.
  • You can now indicate that a contact is not subscribed to emails by passing in a value that indicates “off” -- “off,” “no,” “0”, or “false” when importing contacts.
📧 Engage:
Engage emails now support buttons. Once you’re in the Engage email editor, you can add a button by:
  1. Create a link and add text in the
    Text to Display
  2. Next, navigate to the paragraph styles dropdown and select
    . This style can only be applied to existing links.
  3. Once applied, you’ll see the CTA style on your chosen link. The button color and text color can be updated using the color picker options in the WYSIWYG editor.
Pika UI mockup
🛠️ General Improvements:
We have updated the search in Givebutter by removing the global search and adding a search above each table, making the search contextual to the table you’re looking at.
We added several capabilities to our API Keys. In
, you can now:
  • Generate more than one key
  • Give keys a nickname
  • Delete a key
  • See when a key was last used
Pika UI mockup (3)
Widget improvements
Our team combed through hundreds of websites on different platforms and worked to expand compatibility with Widgets. We're proud to announce that we are now the only fundraising platform to offer native popup donation buttons on Wix, GoDaddy, Wordpress, Weebly, and many other website builders.
In addition, we've made the following improvements and bug fixes:
  • A Wordpress plugin is now available for download here, making it easier to integrate Widgets with Wordpress.
  • Widget buttons can now be attached to an existing button on a website
  • Widgets buttons now ensure custom CSS on your site won't interfere with font sizes or colors of your widget
  • Buttons now support a border radius from 0px to 30px
  • Resolved sizing issues with widgets that caused scroll on mobile or oversized widgets on mobile
Advanced merge fields in Engage
We've added support for new merge fields in Engage, available for both email & text. First, you can now use any of your contact custom fields directly in your messages. Second, we've added some handy donation related fields, including:
  • Last donation amount
  • Last donation date
  • Largest donation amount
  • Largest donation date
  • Total donations this year
  • Total donations last year
Other enhancements and bug fixes
  • In the contact annual giving report, we will now indicate transactions that have been refunded.
  • You can export transactions for a specific contact from their contact detail page.
  • Fixed an issue that was causing Images to be sized incorrectly in the Outlook email client
  • Fixed an issue that prevented bidders from registering with an international phone number. We now accept numbers in the E.164 format
  • Added HTML editing to campaign story WYSIWYG editor
  • Fixed an issue that did not allow reuse of a custom field title if it had been deleted or archived
We're thrilled to announce the Early Access Beta program to all Givebutter customers. Customers who opt to join our beta program can preview features before a general release and provide feedback on those features to help make them butter 🧈.
How to join Early Access Beta
CleanShot 2023-08-31 at 13
You can enable Early Access Beta by going to
Organization Profile
. Once enabled, you will get access to any new features that are released in beta. This may include administrative dashboard features, public-facing campaign pages, and the donation flow. You may opt out of the beta at any time. For more information, you can reference our help center article, which will be updated anytime a new feature is added to the beta.
Now in beta: Letters 💌
Create modern fundraising letters that align with your mission and connect with your audience. Using our user-friendly PDF editor, craft a letter with your desired print dimensions, seamlessly upload Canva designs without leaving Givebutter, and visualize what the final product will look like from start to finish.
One you're ready, experience the convenience of automatic PDF generation, complete with personalized merge fields. Plus, we go the extra mile by generating printable labels and envelopes for you.
Now in beta: all-new donation form 💛
Donation Forms are getting a HUGE upgrade! We're so excited to announce major updates coming to all Givebutter donation form experiences, starting with our hosted and embedded forms. With 50+ improvements coming, here are just a few of our favorites:
  • The overall design and layout of our forms have been updated to focus on speed and clarity, leading to improved conversion and faster checkout times.
  • A larger logo area at the top of the page lets you show off your logo and brand with more prominence.
  • The goal bar now has an enhanced design and updates in real-time.
  • Dynamically-suggested donation amounts will populate based on the frequency selected by the donor.
  • Donors can now specify if a contribution is on behalf of a company using the new “Company” field on the checkout screen.
  • The billing address input now uses Google autofill for faster check out.
  • A new "Upsell" screen encourages donors to turn their one-time gift into a monthly donation.
Look out for more details about our new donation forms in the coming weeks. In the meantime, you can learn more by visiting this help center article.
CleanShot 2023-08-18 at 14
📢 Do you have something you'd love to see changed or added to Givebutter? Visit to share your thoughts with our team.
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