Ability to exclude duplicate emails/numbers
complete
Holly Warren
If multiple contacts share a phone number or email, have an engage message be sent once per communication, rather than once per contact, in order to avoid a contact receiving a message multiple times.
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Urszula Filipek
Great Idea, so the person who paid for 10 tickets doesn't get 10 emails
Kevin Replinger
marked this post as
complete
Engage Emails and SMS messages now automatically suppress duplicate email addresses and phone numbers.
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Jennifer Rice
In addition, a person could wear multiple hats within the organization (like be a donor and a volunteer), so we don't want them to get duplicate emails.
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Perley Patrick
Good and bad. Families often use the same phone, email and mailing address. Have option to keep or merge.