An option for a Reply-To email address
N
Nathan Phillips
Have an option for a "reply-to" email address like other CRMs, so users will have more certainty where/if replies to their emails are sent.
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T
Terah Gisolo
We’re currently testing GiveButter’s email platform and ran into an issue with reply handling.
When recipients reply to emails sent through GiveButter, the response is routed to info@realgood.dog
by default. That email address does not exist for us, so any replies are effectively lost.
Reply-to functionality is critical for our organization. We need the ability to manually set the Reply-To email address. We have multiple inboxes, and depending on the purpose of the email being sent, replies need to route to different monitored addresses.
Without this functionality, we can’t fully transition to using GiveButter’s email platform.