Ability to connect an existing payment processor account (Stripe, PayPal, Authorize.net)
closed
Tori Meglio
The ability to connect an existing payment processor such as Stripe, PayPal, Authorize.net instead of using Givebutter's. Specifically to receive non-profit rates.
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Kevin Replinger
closed
Hi all, we appreciate all the comments and votes you’ve made on this feature request. We’re not currently planning to add support to connect existing payment processors.
We understand that this has been a pain point for several of you, and we continue to evaluate ways that we can make Givebutter as cost-effective as possible.
Currently, 95% of donors on Givebutter cover processing fees, reducing your effective rate. Our current approach is also how we're able to support payment methods like PayPal and Venmo.
We’re currently planning several updates to our reporting functionality to make financial reconciliation easier for donations processed through Givebutter.
Best,
Kevin
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Buffie Blesi
It's interesting that this request was done almost 4 years ago and nothing has happened and it's still something we need. Flexible payments to something we already have connected to our accounting system is essential.
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Communi Cations
For the love of Pete! The lack of functionality created by requiring the creation and use of a Stripe Express account is a substantial user barrier. I pitched GiveButter as an all-inclusive donation portal and now it looks like another pit that we have to throw our precious staff hours into. What a profound disappointment. Now we will have to pay our bookkeepers to reconcile all transactions or set up some seriously clumsy zaps...how frustrating.
The lack of this feature is a burden to the nonprofits that are trying to squeak by on minimal overhead. Please do what needs to be done to allow organizations to use existing Stripe accounts. What a waste of time and resources that could be better used for mission-driven work. Having 2 Stripe accounts is redundant, confusing and prohibitive for our staff and volunteers. Boo.
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Zach Dorman
Stripe Express does not provide the level of transactional detail required for reconciliation and accounting purposes. Stripe Standard would be a better option.
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Luke Dooley
Oh man. We need this to be a thing so bad.
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Kyndall Rothaus
This needs to be a feature for sure.
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Trevor Braun
The ability to use an existing stripe account would be a substantial factor in deciding whether or not to use Givebutter for us.
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Serge Zhuk
So, 4 years later, no movement on this?
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Seth Giammanco
Was seriously considering recommending Givebutter to clients; however, just discovered you can't used your own Stripe account. This is dealbreaker and a bummer. I have a very hard time recommending solutions that trap data. Really like the idea of being able to use your own stripe so you can at least move to another Stripe supported platform and have access to older transactional data. This also can make possible a migration of recurring donors. I want to recommend platforms that clients will stay with because they provide value, not because losing data is too much a headache or pain that they feel forced to stay.
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Jack Ketcham
Would love to see this feature implemented.
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