This is a huge oversight.

This has put a very small nonprofit organization in a very difficult position - They do one event a year - the tickets to their event are $2500 each, the donor accidentally purchased two. Because we have to refund the full amount - instead of just one ticket - with the refund of $5k not gettting to them for 5-10 business days, asking them to cough up another $2500as well as asking them to re-fill out the form is just bad buisness.

I'm sure you can see how that this will start the event out on a sour note for this donor.

A basic expectation for a quality service!!

Very Surprised this has not already been implemented!!!

Unbelievable that this functionality is nonexistent! Echoing, EMILE MOURED:

"Ditto. This is a super easy fix -- to allow for a partial reassignment. Having to remedy this by canceling a donation and having the donors resubmit is a goat rope."

Without the ability to issue partial refunds, we are forced into awkward and risky workarounds. cancelling full transactions and hoping donors will resubmit. That negatively impacts trust, service, and revenue.

Partial refunds are a standard expectation on nearly every modern fundraising and ticketing platform. This fix would immediately resolve TONS of ongoing issues with ticket changes, donation adjustments, etc.

Our teams want to keep supporters happy. Please help us do that by implementing partial refunds as soon as possible.

Thank you for listening and helping us better serve our communities!

This is especially important for events where you have add-ons (like parking upgrades that are treated as a ticket) and only want to refund one of the tickets (aka the parking pass/upgrade) and not the entire transaction. This very important.is

PLEASE add this feature! We need the ability to refund certain amounts back to individuals! (For example, when they've purchased two event tickets but now only need one).

PLEASEEEE

I’m shocked this hasn’t been prioritized in 4 years. This is essential. Partial refunds for anything, including payment processing fees and Givebutter tips for donors who don’t intend to cover those. From an engineering perspective, this can’t be a difficult fix. Please expedite this.

Please add the option to do partial refunds.