Option to see total charged amount including fees & tips on Transactions tab
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Leigh Plott
Ability for admins to see total charged amount including fees & tips upfront from the Transactions tab without having to click each transactions to see if the donor covered the fees and if they left a tip.
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Roxanne Thurston
My clients love GiveButter - but right now, the donor receipts and reports are only half-baked.
They don't offer the tip option - they cover the fee. When a donor chooses to cover the processing fee, that full amount is their charitable gift - no spreading it around, it goes straight to our animals. But GiveButter's receipts only show the base donation, not the total amount charged. That means donors who covered the fee walk away with a receipt that understates what they actually gave.
That's not butter - that's a problem. Especially when it comes to their tax records and reduced or rejected matching gifts.
The fix is simple: let the transaction amount and the donor receipt reflect the full amount charged. Don't leave donors - or nonprofits - guessing what melted off the top.
This community has been asking for this for years across multiple threads. It's time to spread the love all the way to the receipt and transaction reports to include this fee that our donors are opting to cover.
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Steven Rand
With changing options for fees and tips I loose track of how we are treating each campaign and would love a single report that tells me what choices are currently implemented by campaign.
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Neal Spinler
Absolutely need this. It's a huge miss that fees are not able to be seen in any of the GB+ reports (standard and custom) and that the fees are not able to be included in the generated PDF letters. If they cover the fee, it's a donation to the nonprofit. Cannot understand why GB makes it so hard to include in reports.
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Jan Peterson
It would be helpful to see the total amount paid including fees and tips.
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Ryan Ingersoll
Is there an update on whether this will be implemented? I see this as a critical need.
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David Marks
Super important for tips and fees to be transparent to the donor, and to the nonprofit raising funds. There are a bunch of rules from the FTC and WSCPA about transparency of the transactions, fees, and tips that need to be complied with here.
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Marci Nelligan
Please please please do this!!
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manni lee
This is a good data collection to help what donors are more generous with fees & tips.
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Bonnie Ruder
This would be great!