Without the ability to issue partial refunds, we are forced into awkward and risky workarounds. cancelling full transactions and hoping donors will resubmit. That negatively impacts trust, service, and revenue.

Partial refunds are a standard expectation on nearly every modern fundraising and ticketing platform. This fix would immediately resolve TONS of ongoing issues with ticket changes, donation adjustments, etc.

Our teams want to keep supporters happy. Please help us do that by implementing partial refunds as soon as possible.

Thank you for listening and helping us better serve our communities!

This is especially important for events where you have add-ons (like parking upgrades that are treated as a ticket) and only want to refund one of the tickets (aka the parking pass/upgrade) and not the entire transaction. This very important.is

PLEASE add this feature! We need the ability to refund certain amounts back to individuals! (For example, when they've purchased two event tickets but now only need one).

PLEASEEEE

I’m shocked this hasn’t been prioritized in 4 years. This is essential. Partial refunds for anything, including payment processing fees and Givebutter tips for donors who don’t intend to cover those. From an engineering perspective, this can’t be a difficult fix. Please expedite this.

Please add the option to do partial refunds.

We are not yet a nonprofit and do not have a bank account. Please. Partial withdrawal! Insane we cannot do that in the year 2025!

Please allow partial refund

Ditto. This is a super easy fix -- to allow for a partial reassignment. Having to remedy this by canceling a donation and having the donors resubmit is a goat rope.

Please add the feature to make shipping charges optional at the time of payment.